Delivery, Returns and Artwork Care
By purchasing an original artwork by Colleen Southwell, you are agreeing to the following conditions.
Delivery:
· Postage within Australia is included in the price listed on the website unless noted otherwise. International purchasing enquiries should be directed to Colleen via the contacts below.
· Works will be securely packaged for delivery. Please note that as Colleen resides rurally, items are not freighted daily, but will be sent as soon as possible after purchase. Please allow a week following purchase for dispatch.
Returns:
Refunds/returns are only available where work is deemed faulty. No refunds or exchanges are offered on commissioned works.
Resale and Copyright:
The artist does not endorse any resale of the artwork in a retail environment. Should the customer wish to re-sell the work in the future, contact should be made with Colleen Southwell in the first instance, or to the gallery from which the piece was purchased. Resale royalties apply by law.
Colleen Southwell retains copyright and moral rights over the work. Artwork cannot be reproduced or altered in any way without the permission of the artist.
Care Instructions:
Your artwork has been made with care, similarly the finished piece must be treated with care to ensure it remains free from damage. Please note the following:
· Avoid hanging the work in harsh direct sunlight. High quality pigments, acid free paper and adhesives and UV resistant glass have been used, however fading may occur and materials compromised in direct light.
· Humidity may damage the artwork. Do not hang or store in areas of high humidity or where water damage may occur.
· Avoid hanging immediately above open fireplaces or in direct proximity to heating. Damage from smoke and excess heat may occur.
· Ensure quality fasteners of the appropriate weight capacity are used to hang the artwork. Hanging by the attached wire is best.
· Avoid using cleaning products or water to clean the artwork frame or glass. Wiping down with a soft cloth should suffice.
Should you have any further enquiries, please contact Colleen at hello@thegardencurator.com.au or ph 0427640260.